Nintex Promapp - 'Assumed Volume per Annum' field not updating

  • 26 March 2021
  • 0 replies
  • 30 views

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Issue

 

Processes are not saving and updating the value input to the ‘Assumed volume per annum’ field under the ‘Timeframes’ tab.

 

Error Code

 

For example, where a value of '2' was input to the ‘Assumed volume per annum’ field and the value goes back to '0' after saving the process.

 

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Resolution

 

The issue happens when the feature 'Enable Process Costs' under Admin > Configure > Process Timeframes is turned OFF on a site. To resolve this issue, the feature just needs to be turned ON. Then after inputting a value to the ‘Assumed volume per annum’ field it will update to the correct value after saving a process.

 

 

 

 

 

 


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