Logging Framework Error, MsgID=7497 (Message Not Found)

Topic

Message Not Found error logged in the K2 hostserverLog. This is a know issue and in this article we describe the workaround.

 

Error:
"2927739690","2021-03-06 15:52:23","Error","","7497","","ServerDAL.ProcessEvent","7497 Logging Framework Error, MsgID=7497 (Message Not Found)","anonymous","0.0.0.0","SERVERNAME:C:\Program Files (x86)\K2 blackpearl\Host Server\Bin","2927739690","4827b3705311496da901c7a7d7e8c55c",""

Instructions

1) Edit the following file:
[INSTALLDIR]\Host Server\Bin\HostServerLogging.config
2) Search for MsgID="7498"
3) Add the following just before that message node:

<Message MsgID="7497" Severity="Error" Category="14" Name="General">
Timeout error
</Message>

4) Restart K2 Service

 

Vernon_0-1615994635762.png

Additional Information

This is a known issue and will be fixed in K2 Five 5.5 Scheduled to release in 2021.

 

Labels: (1)
Version history
Revision #:
3 of 3
Last update:
2 weeks ago
Updated by:
 
Contributors