Known Issue: Delete Category window hangs when deleting large volumes of objects

  • 16 February 2021
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Known Issue: Delete Category window hangs when deleting large volumes of objects

KB002185

PRODUCT
K2 Cloud
K2 blackpearl 4.7
BASED ON
K2 blackpearl 4.7

 

Issue

The Delete Category window hangs when deleting a category with 1000+ forms, views, and/or SmartObjects. The dialog times out but the spinner still animates.

Image

 

 

Workaround

You can safely refresh your browser which closes the Delete Category dialog. The deletion of the category and all items in it still occurs on the K2 server. It is suggested you check back after a few minutes to see if the deletion of the category is complete.

 


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