K2 Management does not return results when executing a List or Read method
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
Issue
K2 Management does not return results when executing a List or Read method with input parameter values provided.
Symptoms
Executing a Read or Get list SmartObject method in K2 Management, returns no results if the value of a number starts with zero in a text field.
Example data in SmartObject as below:
- CustomerNo = 0100, CustomerName = Bob
- CustomerNo = 0101, CustomerName = Johnny
Open K2 Management on IE and execute the List method of the new SmartObject with 'CustomerNo' = 0100. Returns no results.
- Only IE gets the issue, Chrome and Firefox works fine.
- Executing the same SmartObject on SmartObject Service Tester Tools work fine.
Resolution
This has been resolved in K2 4.7 March 2018 Cumulative Update Fix Pack 46 which you can install to resolve this issue.
