Image Attachments does not show if a non-visible view is subsequently made visible

  • 16 February 2021
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Image Attachments does not show if a non-visible view is subsequently made visible

kbt133837

PRODUCT
K2 blackpearl 4.7
BASED ON
K2 blackpearl 4.7
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

When populating a hidden view with data and then showing the view, the image attachment control is displayed with a cut off image.

Symptoms

Subsequently making a view visible results in this issue where the image gets cut off.

Resolution

Applying both the August Cumulative Update (CU) and Fix Pack 3 will resolve this issue.

 

These items can be found here:

  1. You can find the 4.7 August CU in the portal.k2.com website at the bottom of the page: https://portal.k2.com/downloads/bp/Default.aspx 
  2. Log a support ticket requesting the August CU Fix Pack 3.

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