HTML5 Workflow "Create Reference" disappears after editing the workflow

  • 16 February 2021
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HTML5 Workflow "Create Reference" disappears after editing the workflow

kbt153482

PRODUCT
K2 Five 5.1
BASED ON
K2 Five 5.1
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

K2 HTML5 Workflow "Create Reference" gets removed after deploying and editing the first "Create Reference."

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Symptoms

When clicking on the First Create Reference and double clicking on the white canvas, it breaks all associated Set Folios and Mail Events:

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Resolution

This was identified as a known issue in K2 5.1, which is resolved in the latest Fix Pack of K2 5.1: http://help.k2.com/kb002685

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