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Getting error 1310 when opening Nintex RPA or running a Botflow

Issue

When opening Nintex RPA or running a Botflow on a newly installed machine you may run into the following errors.

 

Error Code

Error 1310. Error writing to file: C:\Program Files (x86)\Nintex\RPA\FTHK.dll. Verify that you have access to that directory.

 

rtaImage (4).png

 

The setup must update files or services that cannot be updated while the system is running. If you choose to continue, a reboot will be required to complete the setup.

 

rtaImage (5).png

Resolution

1. Attempt a repair of Nintex RPA on the local machine. If you go to Add or Remove programs, you can right click Nintex RPA and select Repair.

 

OR

 

2. Uninstall and Reinstall Nintex RPA. If you would like the latest installer, you can download this from customer.nintex.com.

 

Additional Information

 

 

Related Links

 

 

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Version history
Revision #:
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Last update:
‎01-07-2021 12:09 PM
Updated by:
 
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