Error "soap:serverserver was unable to process request. Workflow action 'Nintex.workflow.Activities.Adapters.NWCConvertDocumentAdapter' is not allowed on site"

  • 26 March 2021
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Issue

When publishing a workflow, the following error might occur:
soap:serverserver was unable to process request. Workflow action Nintex.workflow.Activities.Adapters.NWCConvertDocumentAdapter' is not allowed on site.

 

Resolution

  1. Navigate to Central Admin > Nintex Workflow > Manage allowed actions.
  2. Search for "Convert Document" select it and click on Edit Permission.
  3. Ensure that the action is permitted to be used by all users.
  4. In the site, navigate to Site Actions > Site Settings > Nintex Workflow > Manage Allowed Actions.
  5. Ensure the action "Convert Document" is enabled.
  6. In the affected workflow, remove the Convert Document action, and then re-add and re-configure.

 


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