Error "Unable to load address module" provisioning mailbox in Exchange

  • 26 March 2021
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Issue

When provisioning a mailbox with a Nintex action in Microsoft Exchange, one of the following errors might occur:

Unable to load address module 'C:Program FilesMicrosoftExchange ServerV14MailboxaddressSMTPAMD64inp

Or:

Unable to generate the e-mail address.

 

Resolution

Check the rights that the application pool account of the Exchange Connector Service Application has to Exchange. It should be a member of the below Security Groups:
  • Exchange Organization
  • Administrators
  • Local Administrators
  • Local IIS_WPG

 


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