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Error "The file "/_layouts/15/_contenttemplates/15/Welcome.ascx does not exist"

ISSUE
When creating a workflow, the following error might occur:

The file "/_layouts/15/_contenttemplates/15/Welcome.ascx does not exist
ERROR CODE
RESOLUTION
  1. Check masterpage used by the workflowDesigner.aspx page - browse to the SharePoint 15 hive, then templates/layouts/Nintexworkflow 
  2. Open workflowdesigner.aspx in edit mode and check the master page being used. 
  3. Navigate back to 15 hive, Template/layouts folder and open the masterpage that was referenced in workflowdesigner.aspx 
  4. Look for the source for welcome page. Path is set as src="_controltemplates/15/Welcome.ascx.
  5. Change to src="/_controltemplates/15/Welcome.ascx" 
ADDITIONAL INFORMATION
Masterpage may have been customised and as a result the path to the welcome.aspx page had changed.
RELATED LINKS
Version history
Revision #:
1 of 1
Last update:
‎11-29-2018 02:45 PM
Updated by: