No ratings

Error "Sorry, we're having trouble reaching the server."

Issue

When an external email address is configured in a Assign a Task workflow action, the following error occurs:
Sorry, we're having trouble reaching the server

 

 

Resolution

Configure the Assign a Task action with an email address within the Office 365 tenancy.

 

Additional Information

Email recipients in Assign a Task action are restricted to those with email accounts in the Office 365 tenancy.

 

Related Links

Help File - Assign a Task

 

Labels: (1)
Version history
Last update:
‎02-03-2021 06:19 PM
Updated by:
Contributors