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Error Hawkeye Installation "Error: The copying of this file failed: BIN\NintexHawkeye\JWT.dll."


During the Nintex Hawkeye solution installation, the following error may occur: 
Error: The copying of this file failed: BIN\NintexHawkeye\JWT.dll. 
The process cannot access the file 'C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\16\BIN\NintexHawkeye\JWT.dll' because it is being used by another process.



  1. Navigate to Central Administration > Application Management > Manage services on server 
  2. Stop 'Nintex Hawkeye Service'.
  3. Run again the installer. 


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Version history
Revision #:
7 of 7
Last update:
‎02-04-2021 11:46 AM
Updated by: