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Error : Bad Request {"message":"This workflow does not permit including yourself in some fields"} in Nintex Sign powered by AdobeSign

Issue

When configuring the Nintex Sign powered by Adobe Sign action, and setting the Identification Authentication type as equal to "Adobe Sign", the following error may occur:
Bad Request {"message":"This workflow does not permit including yourself in some fields"}

Resolution

When using Identity Authentication as Adobe Sign, you need to have at least 1 Recipient that is not the same account as the account used to create the connection in the Nintex Workflow Cloud (NWC) and not the field Initiator in the Nintex Workflow for Office 365

For example:

The account used to create or connect to Adobe is AdobeUser@nintex.com

Then, the recipient cannot solely be AdobeUser@nintex.com, you need to add at least another 1 recipient that has different email addresses.

Labels: (2)
Version history
Revision #:
49 of 53
Last update:
‎07-08-2020 08:27 AM
Updated by: