Drawloop - Known Issue - Blank Run Page

  • 26 March 2021
  • 0 replies
  • 41 views

Userlevel 3
Badge +8

Issue

When landing on the run page to select the DocGen Package, the screen is appearing as blank. This is prior to running the package.

 

Resolution

Navigate to Setup > Rename Tabs and Labels > Custom Tabs >  Check the "DocGen Packages" label. Make sure there are not apostrophe as this will cause the run page to display as a blank page (ex: DDP's)

 

Additional Information

If the instructions above does not resolve your issue, please contact the support team.

 


0 replies

Be the first to reply!

Reply