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Drawloop: Error "Session timeout"


When running a DDP, the following error might occur:

Session timeout



Use one of the following options:
  • Ensure that 3rd party cookies are enabled.
  • Add "" to list of trusted/secure sites ( Use only if is already a trusted site).
  • Ensure there are no spaces in the beginning of the output file name in the DDP settings.
  • From the DDP Admin Tab, re-authorize the App as an integration user
  • Ensure that your device does not have add/track blocking software enabled. We've seen these cause issues.
  • Try another browser, if it works, clear cookies and cache and run the package again



Labels: (1)
Version history
Revision #:
73 of 73
Last update:
‎02-02-2021 09:38 PM
Updated by: