Drawloop - EmailMessage record does not contain the generated document.

  • 26 March 2021
  • 0 replies
  • 78 views

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Issue

The EmailMessage Record created does not contain the generated DocGen attachment when the Delivery Option contains AutoSend.

Error Code

NA - No attachment on EmailMessage record in the Activity Timeline

22397i934075AA099D5F5B.png

Resolution

This behavior is a feature request. Post any information and business requirements on the Nintex UserVoice 

 

Workaround (This will create an additional emailmessage record with the generated document.)

 

Configure the DocGen Package to create an additional email record.

Insert Update #1

  1. Insert Update to EmailMessage (Checkboxes that aren't mentioned, the value will be false)
  2. Run at Beginning: true
  3. Field-Value Pairs: Related To Id: Tag will be the Record Id Tag

 

Insert Update #2

  1. Another Insert Update to EmailMessage (Checkboxes that aren't mentioned, the value will be false)
  2. Update Existing Record: true
  3. Attach to this Object: true
  4. Field-Value Pairs: Email Message Id = <<EmailMessage_Id>>

Additional Delivery Option configuration

Delivery Option with Require Document Storage: true

 

Additional Information

This behavior is a feature request. Post any information and business requirements on the Nintex UserVoice 

 

If the workaround does not meet your use case need, please post or vote on the UserVoice page.

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