Disabling Workflow Schedules in Management still results in additional instances firing off

  • 16 February 2021
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Disabling Workflow Schedules in Management still results in additional instances firing off

kbt153149

PRODUCT
K2 Five 5.0
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.

Issue

If an existing workflow schedule is disabled via the checkbox on the UI, (as below) the next scheduled workflow instance will still fire off despite being disabled. I.e. if you have a workflow scheduled to run every five minutes, if you disable the schedule at 1:55 PM, the instance scheduled for 2:00 PM will still be started.

Image

 

Symptoms

Workflow instances that have been scheduled via Management will still be started, despite the schedule being disabled via the Management UI.

Resolution

To disable the scheduled instances without firing off any additional instances, instead of just disabling through the checkbox on the UI, edit the schedule and uncheck the enabled box on the edit wizard.
Select "OK", and hit refresh on the schedules list and the box should now be disabled.

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