Code Fix: When you copy a Placeholder step with multiple outgoing lines, the lines are incorrectly linked
KB003562
PRODUCTK2 Five 5.3 to 5.4
K2 Five (5.3) April 2020 Cumulative Update
K2 Five (5.3) April 2020 Cumulative Update Fix Pack 11 to K2 Five (5.4) Fix Pack 5
Issue Description
When you copy and paste a Placeholder step with outgoing lines in a workflow and connect a Decision or Split step to the parent Placeholder, the name label on the Split step differs to the line label and is incorrectly linked.
Resolution
The fix is available in the following K2 versions:
| K2 4.7 December 2019 Cumulative Update | K2 Five (5.0) December 2019 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) April 2020 Cumulative Update | K2 Platform Classic(5.4) |
|---|---|---|---|---|---|
| X | X | X | X | Fix Pack 11 | Fix Pack 5 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- You must refresh the browser cache.
Condsiderations
The fix will not work for workflows already in broken state. This will have to be fixed manually.
