Code Fix: Slow performance occurs when generating the licensed users Audit Report
KB003270
PRODUCTK2 Five 5.2
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.2) May 2019 Cumulative Update Fix Pack 7
Issue Description
When generating the licensed users Audit Report from K2 Management > Licenses, on a server with a high number of users, slow performance is experienced and a time out error may occur.
Resolution
- Ensure you have K2 Five (5.2) installed.
- Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
- Download the K2 Five (5.2) May 2019 Cumulative Update FP7 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) May 2019 Cumulative Update FP7 to apply the fix.
- It is recommended to refresh the browser cache.