Code Fix: An error occurs when the forwarded user for an Out of Office task opens the worklist item

  • 16 February 2021
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Code Fix: An error occurs when the forwarded user for an Out of Office task opens the worklist item

KB003611

PRODUCT
K2 Five 5.4

 

Issue Description

An error occurs when the forwarded user for an Out of Office task opens the worklist item from a Task notification.

Error Message

The following error occurs: “Worklist item could not be opened. Security Label not found: K2”.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3) April 2020 Cumulative Update K2 Platform Classic(5.4)
X X X X X Fix Pack 13
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.

 


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