Code Fix: An error occurs when refreshing the K2 Connect service instance

  • 16 February 2021
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Code Fix: An error occurs when refreshing the K2 Connect service instance

KB003224

PRODUCT
K2 Five 5.3
K2 Five (5.3) Fix Pack 6

 

Issue Description

When you deploy a K2 Connect service object or refresh the service instance, an error occurs.

Error Message

The following error occurs: “Object reference not set to an instance of an object”.

Resolution

  1. Ensure you have K2 Five (5.3) installed.
  2. Download the K2 Five (5.3) FP6 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.3) FP6 to apply the fix.

 


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