Code Fix: An error occurs on the K2 Registration wizard when running multiple K2 Servers

  • 16 February 2021
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Code Fix: An error occurs on the K2 Registration wizard when running multiple K2 Servers

KB002016

PRODUCT
K2 blackpearl 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When running multiple K2 servers on a single SharePoint Farm, an error occurs when pointing to the second K2 server and running the K2 Registration wizard. 

 

 

Error Message

The error message states "401 Unauthorized".

 

 

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and install the K2 4.7 August 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 August 2017 Cumulative Update FP3 from Regional Support.
  4. Install the K2 4.7 August 2017 Cumulative Update FP3 to apply the fix.

 


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