Cannot view an Improvement

  • 26 March 2021
  • 0 replies
  • 50 views

Userlevel 3
Badge +8

Issue



When viewing an Improvement/Incident the following error is shown:

{"errorMessage":"Your request could not be completed at this time. Please try again later or contact your Promaster.","caption":"Error","field":"","additionalInfos":{}}

 



Resolution





  1. Navigate to Admin > Improvements and select the portfolio the improvement item belongs to

  2. Type the name of the new Portfolio Manager in the Stakeholders section

  3. Select Change



 



Additional Information



The error occurs when a Nintex Promapp User is deleted while still a Portfolio Manager.  This leaves the Improvement Portfolio without an manager.

 


0 replies

Be the first to reply!

Reply