Calendar not working correctly with Recurring Appointments

  • 16 February 2021
  • 0 replies
  • 16 views

Userlevel 5
Badge +20
 

Calendar not working correctly with Recurring Appointments

kbt142542

PRODUCT
K2 Five
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.

Issue

When navigating to edit a recurring event in a calendar list, the end user will be greeted withthis error:

 

"Unable to get attachments for list item"

 

Disabling attachments alleviates the issue however, a fix was rolled into K2 Five Fixpack 18.

 

The other issue addressed with FP18 is when editing a single event the edit is applied to the entire series.

Symptoms

Symptoms include "Unable to get attachments for list item" appearing when drilling into an event as well as edits on a single event being applied to all instances.

Resolution

These issues were addressed in Fix Pack 18.

0 replies

Be the first to reply!

Reply