Arrow drop-down to change environment in K2 Designer for Visual Studio,  does not show

  • 16 February 2021
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MillaZ
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Arrow drop-down to change environment in K2 Designer for Visual Studio not showing

kbt132191

PRODUCT
K2 blackpearl
BASED ON
K2 blackpearl (all)
This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue

In K2 Designer for Visual Studio, the object browser does not have a drop-down arrow to configure which server you are currently connecting to. For example, you are connected to production and are unable to connect to a development server.

Symptoms

This behaviour is inconsistent from one machine to another. Running Visual Studio with elevated priviledges; and reinstalling K2 for Visual Studio components did not resolve the issue.

Resolution

This is a known issue within K2 Blackpearl and is caused by the configured settings for this user in Windows. If the text/item size in the windows control panel is set to anything above the default of "Smaller," then this behavior will occur.

 

Set the text/item size in the Control Panel > Appearance and Personalization > Display (Smaller/Medium/Large). If the radio button options do not appear, make sure you have selected the checkbox: "Let me choose one scaling level for all my displays".

 

When using the Medium (125%), Larger (150%) and Extra Large (200%) settings (where available), the arrow disappears. Set it to Smaller, then sign out and back in to the machine to apply the change.

 

Relaunch K2 Designer for Visual Studio and the arrow should reappear in the K2 Object Browser.

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