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All users receive 'Unauthorised Message' attempting to use Single sign on


All users attempting to login to a Nintex Promapp site may receive the following error message:

Unauthorised Access


This may be due to the certificate expiring.  If a Promaster has a password set from prior to your SSO being turned on they can access your site by going to https://yoursiteURL/home/bypass.

They will then be able to log in and change the certificate.  

If you cannot log in, email your certificate to who will be able to update your certificate and restore access for all users to your site.

Additional Information

ADFS: Your ADFS Primary token signing certificate may roll over to the new certificate approximately 15 days early. 

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42 of 46
Last update:
4 weeks ago
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