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After Microsoft update: Login fails with Authentication Failed : The logon attempt failed

Issue

After installing the following Microsoft updates as listed below, an error is raised when attempting to log into K2.

  • KB5007206 - Windows Server 2019
  • KB5007192 - Windows Server 2016
  • KB5007247 - Windows Server 2012 R2
  • KB5007260 - Windows Server 2012
  • KB5007236 - Windows Server 2008 R2 SP1
  • KB5007263 - Windows Server 2008 SP2

MS article.png

 

Error Code

Authentication Failed : The logon attempt failed

at SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection.WindowsAuthentication(SCConnectionStringBuilder connectionStringBuilder)
at SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection.Authenticate(String connectionString)
at SourceCode.Security.Claims.Web.Shared.ConnectionClass.HandleIdentityImpersonation(Boolean asAppPool, Action action)
at SourceCode.Security.Claims.Web.Shared.ConnectionClass.TryCredentialToken(BaseAPIConnection connection, String credentialToken, Boolean asAppPool)
at SourceCode.Security.Claims.Web.Shared.ConnectionClass.GetPoolConnection(String credentialToken, Boolean asAppPool, Boolean& tokenApplied)
at SourceCode.Security.Claims.Web.Shared.ConnectionClass.OpenConnectionForAuthentication()
at SourceCode.Security.Claims.Web.ClaimsHelper.SaveBootstrapContext(BootstrapContext bootstrapContext, ClaimsIdentity claimsIdentity)
at SourceCode.Security.Claims.Web.ClaimsHelper.OnValidateToken(SecurityTokenHandler tokenHandler, SecurityToken token, ReadOnlyCollection`1 claimsIdentityCollection, Boolean standardMapToWindows)
at SourceCode.Security.Claims.Web.WIFExtensions.SamlSecurityTokenHandler.ValidateToken(SecurityToken token)
at System.IdentityModel.Services.TokenReceiver.AuthenticateToken(SecurityToken token, Boolean ensureBearerToken, String endpointUri)
at System.IdentityModel.Services.WSFederationAuthenticationModule.SignInWithResponseMessage(HttpRequestBase request)
at System.IdentityModel.Services.WSFederationAuthenticationModule.OnAuthenticateRequest(Object sender, EventArgs args)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Resolution

To resolve this issue Microsoft has released a fix for this update and this can be resolved by installing the below-mentioned Update on all servers and also the DC servers.

 

https://www.bleepingcomputer.com/news/microsoft/new-microsoft-emergency-updates-fix-windows-server-a...

 

  • Windows Server 2019: KB5008602 
  • Windows Server 2016: KB5008601 
  • Windows Server 2012 R2: KB5008603 
  • Windows Server 2012: KB5008604
  • Windows Server 2008 R2 SP1: KB5008605
  • Windows Server 2008 SP2: KB5008606 

Additional Information

 

 

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Last update:
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Updated by:
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