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Workflow Hero

workflow running twice

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We have an issue with a workflow somehow running twice independently. Starting point is a parent workflow containing a loop to create several items in a related list. In that related list an approval workflow starts for each newly created item. Often this approval workflow runs twice which is evidenced by the following symptoms:

  • There is only 1 Flexi-Task in the workflow, but 2 identical items are created in the Workflow Tasks list
  • Update-item-actions are performed twice
  • Only one of the Flexi-Tasks can be completed, the other is not reachable

We checked the nintex-DB, if this workflow runs twice, because the GUI did not show a second workflow running on the list item. The nintex-DB show only one workflow running on that item in the “Administration Reports”.

Anyone with the same issue? Any suggestions to resolve the issue?

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7 Replies
Workflow Hero

Re: workflow running twice

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Add wait for action with short period of time to wait  at the very beginning of the workflow that seems to run twice.

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Workflow Hero

Re: workflow running twice

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Can you please provide a screenshot of your workflow to help with troubleshooting?

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Workflow Hero

Re: workflow running twice

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our workflow looks like on the screenshot:

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Workflow Hero

Re: workflow running twice

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have you tried my suggestion from above?

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Workflow Hero

Re: workflow running twice

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we have tried to add a waiting action at several places in the workflow (at the start, before and within the approval,) without any improvements

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Workflow Hero

Re: workflow running twice

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as it turned out, it was the "commit pending changes" action within the approval loop. after removing that action we had no more issues

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Workflow Hero

Re: workflow running twice

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that's weird,t should not behave this way ...

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