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workflow keep sending email

Hi

I have a workflow that was running fine a while ago . We ran it this morning and it is gone through loop and keep sending emails. Any clue why...we rest the timer but still as soon as a new item is created it goes through loop

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Re: workflow keep sending email

here is the error that I found for this item

  1. {4e0f8147-731c-45b4-b520-69324a0c7fa0}
    {341cb669-2f98-41c2-936b-5ca725808087} {e1d448b0-1ea4-48d5-b86f-e356003f0e43}
    {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 11:01 AM 10
    0

    Access Denied 

    The workflow could not update the item, possibly because one or more columns
    for the item require a different type of information. 

any idea why?

I checked the list item types and compared it with test environment but couldn't find any differences between test and production. why am I getting this error?

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burkslm
Nintex Newbie

Re: workflow keep sending email

Is the email notification in the loop? It sounds like whatever makes it go out of this loop isn't happening. We probably need to know the loop logic. Is the security on the list correct?

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Re: workflow keep sending email

I am investigation to find out what it is happening, but I just learned something new that I didn't know before:

Some actions in Sharepoint
workflow don’t execute their workload immediately, instead they batch their
job.

For example “Update List Item” doesn’t actually update an item
immediately, it waits until the workflow commits.

The workflow commits at a delay action, a task action or the end of the
workflow. So when the update list item action runs, it just registers that it
needs to update the item, the item actually updates on commit.

The Sharepoint workflow engine doesn’t necessarily commit batched
operations in the order they are displays on the designer. For example:

Set Item Permission(Nintex)

Update list item action (Sharepoint)

Set permission action(Nintex)

Will actually execute in this order

Set Item Permission(Nintex)

Set permission action(Nintex)

Update list item action (Sharepoint)

It could be the cause of issue

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burkslm
Nintex Newbie

Re: workflow keep sending email

Yes, somewhere in the community there is a blog or something on this.

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burkslm
Nintex Newbie

Re: workflow keep sending email

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Re: workflow keep sending email

wow..I believe it should have been taught the first thing in Nintex training...I am surprised it was not taught in my training.

How long is enough to "Pause" after Set Item Permission?

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Re: workflow keep sending email

So do you think not having commit and pause for actions might cause my workflow to get into loop?

I think it could be the reason.

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Automation Master
Automation Master

Re: workflow keep sending email

Hello,


Can you post some pictures of your workflow loop as well as the configuration for the loop action itself?

Thanks

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Re: workflow keep sending email

Hi

My workflow is pretty big , I attached it for you.

1- the whole workflow was gone through loop , so it was keep sending notifications from the beginning of the workflow till the end of it. I do not have a loop in my workflow.

2- I do have set item permission to contribute at the beginning and set item permission to read only at the end of my workflow without "Pause FOr" after eash set item permission, would that cause the whole workflow to go through loop. Especialy because in between these two set item permissions I have "Update List Items" without commit right after it....would it cause the workflow to go through loop?

3- Is it recommended to have safe looping Enabled????

below are the errors we got when workflow start running, I am surprised why we didn't have this issue before...I was running this workflow for test purposes and was also ran once on production but we never had any problem. out of sudden I am acing this issue.

Here are the errors that I have found for that one item:

1.       {4e0f8147-731c-45b4-b520-69324a0c7fa0} {341cb669-2f98-41c2-936b-5ca725808087} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 11:01 AM 10 0
Access Denied 

The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

2.       {b656a6e8-d180-4a38-b0c0-b48456d3732e} {ad5d4d48-e1b1-42c4-8900-5ca0c14cd62d} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:36 AM 10 0
Access Denied 

The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

3.       {a0bec198-b6b1-4354-82af-f2c7ece6117f} {9c4cf48a-2c21-4f02-a2c2-570ef33e27b1} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:35 AM 10 0
Access Denied 

The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

4.       {4407efb9-72a3-4613-9547-d0f0d5053442} {de2a2c60-2e44-4de6-935f-48bf4a704538} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:35 AM 10 0
Access Denied 

The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

5.       {0dfa7b30-a95c-4ae6-8e26-41c00cfa06fa} {2229976b-0a19-4e5b-ac30-41a9a5c0df37} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:34 AM 10 0
Access Denied 

The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

6.       {f0106a6e-aae3-430c-9280-3743e5edeb8b} {6e842b2c-0dad-4a58-85ba-3d7eeb4ab7ec} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:34 AM 10 0 Access Denied 
The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

7.       {90c61148-ecea-4d42-aa25-ee317132207e} {3aa996be-9e08-4663-baf6-3d758f2aac6d} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:33 AM 10 0 Access Denied 
The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

8.       {37c78555-8018-4521-ab91-df7dcf8f20cb} {c0a65883-7c22-41e6-8b39-2b0c78566932} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:32 AM 10 0 Access Denied 
The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

9.       {9272a089-88fb-457f-ac7a-8f46cf2b3362} {700a45a9-2246-4da0-b6ac-1dbc3cd8b3b0} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:32 AM 10 0 Access Denied 
The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

10.   {af646f85-e013-449a-95f6-ec6458821d9c} {391b0fee-a781-4eab-9518-1d25dc6355f4} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:31 AM 10 0 Access Denied 
The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

11.   {24bc2572-e902-4e0d-a294-8e81900b3cd2} {4a313c88-19c8-41f0-93bc-1be7f8c9a76c} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:31 AM 10 0 Access Denied 
The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

12.   {f4ef5a0c-8fac-4529-9b75-1405b668bc8f} {7ea11885-af5e-4ddc-a233-16b7858d7b14} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:30 AM 10 0
The workflow operation failed because the workflow lookup found no matching item. The workflow could not update the item, possibly because one or more columns for the item require a different type of information. 

13.   {f4ef5a0c-8fac-4529-9b75-1405b668bc8f} {7ea11885-af5e-4ddc-a233-16b7858d7b14} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:30 AM 10 0  299,100,808
An error has occurred in IT Security Incident Workflow (Previous Version:11/6/2014 11:56:19 AM). 

14.   {c683fdaf-9796-486c-b96f-855928bb7f65} {d2401014-fe2f-461b-a5b1-0b3fc7c3147b} {e1d448b0-1ea4-48d5-b86f-e356003f0e43} {4a331f91-5a67-4bd9-bc47-0c31bb31b1b2} 446 System Account 1/19/2015 10:30 AM 10 0 Access Denied  The workflow could not update the item, possibly because one or more columns for the item require a different type of information.

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