Symptoms
In K2 Workspace, we have configured the K2 User Manager Settings to "Resolve Nested Groups".
We are using the K2 Blackpearl API in a Web application using C_. Specifically the call is
WorklistItem wli = worklistNavigationServiceClient.OpenWorklistItem(workItemSerialNumber, false, true, false, false, false)
... and it is being called using impersonation as [MYUSER]
I am getting the error "24411 [MYUSER] from [MYIP] is not allowed to open the worklist item with [MYSN]"
Diagnoses
The issue is related to process rights in the K2 Workspace. Admin rights does not necessarily give all the rights associated with the process.
Resolution
The issue was resolved by giving the Server Event permission to everyone in Workspace.
