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jason_ford_cms
Nintex Newbie

"Error Updating Multiple Items"

Issue: Receiving the subject error against the "Update Multiple Items" action in a simple workflow, but no evident way to determine specific issue with the action.

Context: List A in Site A is initiated by a Boolean field change in state, and when initiated the workflow's "Update Multiple Items" action is set to filter Site B's List B with the item title ("Accomplishment") field which is the same in both lists, and then to update the List B item's "Description" field with List A item's "Description" value.  I've also tried changing from a Value assignment to a List Lookup on current item, but the same subject error is produced.

The Nintex Workflow version is 3.1.10.0.

If anyone has ideas about what might be causing the issue, and/or how to capture more granular details about the error, I'd appreciate it!

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12 Replies
lakshminarayana
Nintex Newbie

Re: "Error Updating Multiple Items"

Whether the 'Update Item' action is working fine for the same case. Can you check it.

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jason_ford_cms
Nintex Newbie

Re: "Error Updating Multiple Items"

Unfortunately since it's an update to an item on a list in another site, the 'Update Item' action isn't feasible.

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Automation Master
Automation Master

Re: "Error Updating Multiple Items"

do you have sufficient permissions on target list and items to be updated?

don't you have any validations on list or list field that may reject the update?

aren't there mandatory fields on items to be updated without a value yet (eg. Title)?

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stevebnc
Nintex Newbie

Re: "Error Updating Multiple Items"

Are you getting the data from "Value"? Have you tried using "List Lookup"?  Also, is the field you are trying to update Managed Metadata?

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jason_ford_cms
Nintex Newbie

Re: "Error Updating Multiple Items"

I've tried to get the data from both 'Value' & 'List Lookup'.  The field I'm updating is just a simple multi-line text field.

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jason_ford_cms
Nintex Newbie

Re: "Error Updating Multiple Items"

Will double check all of these & be back in touch next week. I appreciate the questions!

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jason_ford_cms
Nintex Newbie

Re: "Error Updating Multiple Items"

Ok, so here's the answers after double checking.  None of these immediately appear to be the cause, but still considering the mandatory field relationships.

Answers:

  • I have full control of the target & source lists, w/ no item level permissions applied to either the target, nor the source list.

  • There is no validation applied to any of the list fields (neither source nor target list0

  • The mandatory fields on both lists are identical, & all are populated on the source & target list item. The only question about this is if "Update Multiple Items" affects fields not targeted in the workflow (i.e. if it possible erases the target's mandatory fields data if not specifically assigned for update in the action?)

Thanks again everyone,

Jason

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jason_ford_cms
Nintex Newbie

Re: "Error Updating Multiple Items"

P.S.  if noteworthy, the workflow is actually the same thing that creates the item on the target list w/o error (so, I'm doubly sure list & item permissions, validation & mandatory fields aren't an issue).  The flow is initiated by a boolean field on the form, and then it's a simple decision point in the flow to determine if it's been previously created or not.  If new, it creates it in the target, & if it exists in the target already, it runs the "Multi Item Update" action on the existing item (and fails).  That's the end of the workflow though.

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Automation Master
Automation Master

Re: "Error Updating Multiple Items"

can you write value of 'Accomplishment' to history log and check it really contains expected value?

make sure there are not leading or trailing spaces in the value.

how do you check whether workflow runs for new or existing item?

can not it happen workflow goes down the update branch when the item do not exist yet?

can you post configuration of 'Description' field?

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