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nintex workflow state machine not moving to Previous State when the Task was rejected

nintex workflow state machine not moving to Previous State when the Task was rejected . I have a workflow with different states and flexi tasks .When the task is approved my workflow is working fine with different States. But when the Task rejected my workflow is not moving to the intial  State. Please find the attached workflow.

Issue reported :we have a workflow set up for documents. it first goes to the doc specialist. once approved, it goes to the document reviewer. if the reviewer approves, it goes to the document approver, and then after approved, the workflow is complete. the problem we're having is if the reviewer or approver rejects. we have the state machine set to return to the requester, but instead it just loops back to the reviewer or approver.

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Automation Master
Automation Master

Re: nintex workflow state machine not moving to Previous State when the Task was rejected

you have configured respective flexi tasks as 'All must agree' on 'Approve review'.

that causes once at least single response is reject NO FLEXI TASK BRANCH is executed.

I encourage you to study following blogpost  

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Automation Master
Automation Master

Re: nintex workflow state machine not moving to Previous State when the Task was rejected

I agree with ‌ - did you resolve your issue? If so can you mark the answer as correct please 

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