K2 5.4 Upgrade fail at K2 Server update.

Hi K2Developer-1,

You will find the error message and the information from your installertrace logs.

You may find it in it either of the paths below

- %Temp%
- [K2 install drive] K2SetupLog

Once you found the log, open it and look for the "Logged Error". You will need to resolve the issue stated in this log in order to proceed. Once the issue is resolved you may run the setup manager and select on the option "Recover"

https://help.nintex.com/en-US/k2five/icg/5.4/default.htm#Install/CritErrors.htm?TocPath=Install%257CInstallation%2520Tools%2520and%2520Utilities%257CK2%2520Setup%2520Manager%257C_____1

https://help.nintex.com/en-US/k2five/icg/5.4/default.htm#Install/InstallerLogFiles.htm?TocPath=Install%257CInstallation%2520Tools%2520and%2520Utilities%257CK2%2520Setup%2520Manager%257C_____2

https://help.nintex.com/en-US/k2five/icg/5.4/default.htm#Whats-New.htm?TocPath=_____3

Hope this helps

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Cheers,
Kate

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