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dropdown menu for configuration does not open

I have installed nintex trial, activate it on site collection and site section and now I want to create my very first workflow. I used a send notification and tried to configure it. when I click on drop down menu of send notification box , nothing happens and the menu doesn't appear. even when I double click on the for example send notification Action box , nothing happens.I have activated javascript and Active X on internet explorer but again no result. what else should I check? non of the actions can't be configured. I have enabled all the actions in managed allowed actions.

Thank you

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philipplucas
Nintex Newbie

Re: dropdown menu for configuration does not open

Hi Nooshin,

please open your browsers developer tools and see if there are any errors shown. Are other people having the same issue or is it just you?

If there are no errors and everybody has this problem, I would try to re-install Nintex (or first try to deactivate/reactivate the Nintex Site Collection and Site Features).

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