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plasmagrid
Nintex Newbie

Workflow not continuing after change state

Does anyone have any insight as to why, for my workflow, that when I use a set condition the workflow works flawless, but when I put in a state machine above it. it gets stuck on change state after the first change state. I can even put an email action on the yes side of condition and it will send the email but as soon as it hits the change state on either side, it just gets stuck. I tried searching the net and could not come up to a conclusion.

WTSQualityState

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18 Replies
murphybp2
Nintex Newbie

Re: Workflow not continuing after change state

I can't tell from your screen shot, but do you have a "Change State" action on both paths of your Set Condition?  If not, that could be one issue. 

Other possibility is it could be a problem with the timer jobs.  This post goes into some detail on that.  

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plasmagrid
Nintex Newbie

Re: Workflow not continuing after change state

I do have change states on all branches, whether referencing  a state or end state. I talked with our admins and they state it would not be a timer job as it works without the change state.

Any other ideas?

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Automation Master
Automation Master

Re: Workflow not continuing after change state

can you put the change state after your set condition like this:

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plasmagrid
Nintex Newbie

Re: Workflow not continuing after change state

Same issue when nested under the condition.

WTSQualityStateNested

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Automation Master
Automation Master

Re: Workflow not continuing after change state

Why doesn't incoming submittal branch in your state machine not have a change state? It needs one. 

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plasmagrid
Nintex Newbie

Re: Workflow not continuing after change state

DOH!!!!.... that was an over sight this time around....uno momento por favor

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Automation Master
Automation Master

Re: Workflow not continuing after change state

I've just read my poor English in that reply - bravo for understanding it!!

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plasmagrid
Nintex Newbie

Re: Workflow not continuing after change state

Cassie,

The English was just fine. I redid the WF and ended up with same result the workflow just gets stuck.

WTSQualityStateNested2

WFStuck

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Automation Master
Automation Master

Re: Workflow not continuing after change state

Ok so it goes down the left hand branch, sends the email and gets stuck? What is the pause for doing? Why do you need that?

Have you checked timer service is up and running? Does it change states after say 15 minutes?

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