We have a workflow configured to start when an item is created. We have configured the SP library to accept incoming email. The workflow will not run when an item is created using this feature. It will, however, run when we manually create an item.
Thanks David for your quick response. We tried your suggestion but didn't have any luck. It looks like when we manually create a folder in SP, the workflow will run. When a folder is created using the incoming email function, it does not start. Is it due to the incoming email coming in under a service account?
Create a content type that is based on a folder that has a single field call Run and default that value to 1 then when the workflow starts set it to 0. Have the conditional start on item creation run==1