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Workflow Hero

Workflow Says "Starting" and Never Starts

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I have encountered this before, but cannot remember how I resolved it. I must delete and reimport the workflow, I will.

My start settings are set so that the workflow will run when an item is created. When I create an item, the workflow starts, but it just stalls and says "Starting" and never progresses. I left it overnight and checked the next morning and nothing. When I cancel and start the workflow manually, it starts.

Any ideas what is going on here? Like I said, I encountered this before, but it's been a long time and I can't remember why it happened, where it happened, or how it was resolved.

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Workflow Hero

Re: Workflow Says "Starting" and Never Starts

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What is the workflow doing?  Can you post a screen shot of the workflow?

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Workflow Hero

Re: Workflow Says "Starting" and Never Starts

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Hi Andrea Pasutti

   Check whether you are using any "pause until" or " pause for "  WF actions .. This will stall your WF instance. Also check for any conditional start options. Your scenario seems strange, as ‌ , please post screen shots so as to have deep dive.,

Thanks 

Bashya Rajan A

Thanks 

Bashya Rajan A

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Workflow Hero

Re: Workflow Says "Starting" and Never Starts

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Hi Andrea,

are you on O365 or on-premises?

If on-premises, could you check if Workflow timer job is stuck? Could you restart timer service? If it gets hung, it could be a reason of a non starting workflow (automatic start is based on event handler and timer job I think..)

Giacomo

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Workflow Hero

Re: Workflow Says "Starting" and Never Starts

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 Hi Andrea,

I also regularly get this.  I also have not yet pin pointed the cause of this to an exact cause.  I have noticed though that this happens often on a new site where the Nintex Workflow features have just been activated and all I do to fix this is to terminate the first workflow that goes into "starting" mode and then manually start the workflow on that item again.  This resolves it for me (Sharepoint 2010). 

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Workflow Hero

Re: Workflow Says "Starting" and Never Starts

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Interesting. This is a new site, but canceling and restarting the workflow didn't help the situation. It still does it. I will keep an eye on it.

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Workflow Hero

Re: Workflow Says "Starting" and Never Starts

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On prem. I will check with our admins, but other workflows in our test site are working fine.

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Workflow Hero

Re: Workflow Says "Starting" and Never Starts

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I do have a pause action at the top of my workflow, but the workflow technically doesn't start, so I'm not sure what use the pause is doing in this scenario.

Screenshots coming up.

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Workflow Hero

Re: Workflow Says "Starting" and Never Starts

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I added a document, no conditional start settings, this is the workflow history:

And when I click "Workflows" on the ribbon:

And when I click "Starting" in the screenshot above:

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Workflow Hero

Re: Workflow Says "Starting" and Never Starts

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Let me clarify, when I manually start the workflow on an item, the workflow runs. When I go to upload another item, it stalls and says "Starting".

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