Code Fix: Unable to save out of office settings in K2 Management

  • 16 February 2021
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Code Fix: Unable to save out of office settings in K2 Management

KB002295

PRODUCT
K2 smartforms 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When setting an out of office status using K2 Worklist on a SmartForm, the status is not updated in K2 Management site. Then when attempting to update the status in K2 Management on the out of office page, the status is not saved.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 March 2018 Cumulative Update FP3 from Regional Support.
  4. Install the K2 4.7 March 2018 Cumulative Update FP3 to apply the fix.

 


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