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Workflow Hero

Where is Nintex picking up the CC name from?

Hi

I've inherited a workflow which sends alerts users an overdue reminder on a task. The alert is CC'ing someone's manager into the alerts and I can't see where it's picking her name up from? How could I find out? I've clicked on the link in the alert email and the Workflow Progress. I click on the Flexi task highlighted and can't see anything in the CC field, also the message the manager gets doesn't correspond to any alert messages I can see in the workflow?

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Community Manager Community Manager
Community Manager

Re: Where is Nintex picking up the CC name from?

There are two areas where alerts can come from, the one is the workflow action which you are seeing and the other could be alerts set up on the task list itself. 

 

If you can export the workflow it can help to figure out where the additional notification may be coming from.

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