Solved

Stopping Adobe E-Sign Alerts

  • 8 October 2020
  • 2 replies
  • 5 views

Badge +3

Hello,
 

We had a scenario where we sent 100 separate E-Sign requests to various stakeholders. We only wanted 51 to sign.

In the Nintex for Office 365 workflow action, we configured as below, which is sending alerts every day to those who haven't signed. 

9220iDC467782C613BDA0.png

We already got the required 51 signatures and don't want any more alerts to be sent every day.

How to stop further alerts from being sent?

I tried suspending/terminating the workflow, but the alerts are still going on. Any ideas/pointers, please?

 

Thanks in advance.

icon

Best answer by nico 9 October 2020, 08:55

View original

2 replies

Userlevel 4
Badge +10

Hi,


It's in the adobe portal. You need to connect to your adobe portal (with the account that sent the document from your workflow). And after you can manage your agreements sent by worklfows.


 

Badge +3
Thanks, Nico. I had to go into each individual E-sign requests and disable the alert!
Also, some users have chosen not to receive these daily alerts by clicking on a link that was part of the reminder emails.

Reply