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Workflow Hero

Unwanted spaces in Email notifications and to wide table columns,

Hello All,

I have been facing an issue with all my email notifications in an workflow. I need to insert a table with borders, tried with nintex insert table and set border as 1px ,but this didn't work as I got same unwanted spaces between text and table (at least 10 <br> in its html code came by default).then tried by copying excel table and got same output. I have attached two screenshots with this question.It would be great if any once could help me out with this ,as my delivery date is just round the corner and im facing this issue.

Expected output :

Dear xxxxx  This is an acknowledgement for submission of an refund request raised by you.You will receive an email update once your request is processed.                                                                                                                   

Zone

Region

Request Number

Request for

Request type

RIS Number

Owned By

Warranty status

Product Category

E-Nr Number

FD Number

Invoice value

Refund value

Name of ISP/Technician

Reason for refund

Remarks

 

Kind regards, Customer Service

Output i'm getting:

Dear Nitesh Singh-ext,   This is an acknowledgement for submission of an exchange request raised by you.You will receive an email update once your request is processed.                                                                                                                   




Zone

West

 

Region

Mumbai

 

Request Number

E-005

 

Request for

Exchange

 

Request type

Exchange within 15 days from the Date of Installation

 

RIS Number

121212121

 

Owned By

Customer

 

Warranty status

Within Warranty

 

Product Category

PRF

 

E-Nr Number

2321321312/21

 

FD Number

2131/231231

 

Invoice value


 

Name of ISP/Technician

Nitesh Singh

 

Reason for refund

 

 

Remarks


Dear Nitesh Singh-ext , This is an acknowledgement for submission of an refund request raised by you. You will receive an email update once your request is processed.




Zone

 West

 

Region

 Mumbai

 

Request Number

 R-0026

 

Request for

 

 

Request Type

 

 

RIS

 

 

Owned by

 

 

Warranty status

 

 

Call registration date

 

 

Date of purchase

 

 

Product category

 

 

E-nr Number

 

 

FD Number

 

 

Name of ISP/Technician

 

 

Invoice value

 

 

Refund amount

 

 

Approval link

 

 


 

Labels: (2)
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5 Replies
Workflow Hero

Re: Unwanted spaces in Email notifications and to wide table columns,

are you building the html direct in edit source within the send notification email?  I have noticed extremely odd behaviour (as have others) where the html gets changed from what you entered.

Try using a build string action to build your table and add that output variable into your email body to see if it makes a difference?

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Workflow Hero

Re: Unwanted spaces in Email notifications and to wide table columns,

Hi Nitesh Singh

I have the same issue, I tried to build it a string builder but I still have the problem

Have you solved your trouble?

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Workflow Hero

Re: Unwanted spaces in Email notifications and to wide table columns,

Hi DOM IOW,

Yup, I had resolved the issue by using HTML Minifier.

Just go to the email template -> click on the body and on the top right find Edit Source ->  copy the whole source code and paste it in html minifier and click on minify and copy the minified source code and paste it back in nintex email body source code.

This should resolve the issue.

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Workflow Hero

Re: Unwanted spaces in Email notifications and to wide table columns,

Hello,

I have found that where as whitespace is often ignored in the rendering of HTML (as it should be) via your browser, for some reason the whitespace causes tables to be rendered wrong when used in emails.    What I do is write the HTML by hand and make sure I have no spaces between my markup tags.

It turns out looking like one big ugly continuous string, but it renders properly then!
<html><....><...></html>

Thanks

Mike

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Workflow Hero

Re: Unwanted spaces in Email notifications and to wide table columns,

Thanks, Nitesh. This saved the day! 

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