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Workflow Hero

Unable to close a form from display mode

Hi,

We have a Nintex form for a picture library on SharePoint, and for some unknown reason when we open a form in display mode, any buttons (save, close, save & submit) seem to refresh the form rather than close it. We've tried a range of solutions, including recreating the button, enabling the save button on display form and changing the form from cancel/close to save and submit. 

When the form is in Edit mode the save and cancel buttons work as expected.

Has anyone encountered this before? Is there something that would cause a form to be unable to close?

The environment is Nintex forms & workflow on prem.

Any help would be greatly appreciated!!!

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Workflow Hero

Re: Unable to close a form from display mode

The display mode has only close button. There shouldn't be any other button because it is display mode.

The Cancel button will be automatically changed to close button on display mode

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Workflow Hero

Re: Unable to close a form from display mode

The name of the button does change to close in display mode, however it does not close the form. This is the issue.

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Workflow Hero

Re: Unable to close a form from display mode

Which version of the form are you using ?

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Workflow Hero

Re: Unable to close a form from display mode

Or did you change the button action

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Workflow Hero

Re: Unable to close a form from display mode

It's version 75.0. Can this issue arise when there are too many versions?

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Workflow Hero

Re: Unable to close a form from display mode

The issue preceded any changes to button actions. The changes were part of testing to see if other actions would work, as I have had issues similar to this which were resolved by activating the save button. However, on the same site I created a new library with a new form (currently version 3.0) which is presenting with the same issue.

I can't find anything online about this kind of issue, nor can I find any coding to stop the form from being closed, but I can't work it out either.

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Workflow Hero

Re: Unable to close a form from display mode

I need to know the nintex version , not the form version . There is no problem if you have many versions for the form.

Did you check the setting for the button. Can you post the screen shot for the buttons.

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Workflow Hero

Re: Unable to close a form from display mode

It's Nintex 2013. The settings for the cancel/close button are their default values. 

Any changes were made to new buttons which have been deleted.

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Workflow Hero

Re: Unable to close a form from display mode

Ummmm, I tried it and reproduced the issue, seems it is bug.

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