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Workflow Hero

Unable to clear metadata column values from list item in Nintex edit form

We are using Nintex 2013 form(Version: 2.10.0.0) for on-premise environment. After creating list item with metadata values and then when we are trying to edit the list item to clear selected metadata column values, it is not saving item with empty value in metadata columns. It is saving with the old values only.

Can anyone please suggest troubleshooting steps for fix.

Thanks

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Workflow Hero

Re: Unable to clear metadata column values from list item in Nintex edit form

Are there default values for any of these fields that won't clear?

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Workflow Hero

Re: Unable to clear metadata column values from list item in Nintex edit form

No. We do not have any default values. We need to clear the metadata column values from newly created list item. Once the item is created with the metadata values, then if users wants to clear and keep empty the metadata values with in the edit form which is not happening. While updating it is saving with previous value only rather than empty. 

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