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harini
Nintex Newbie

Re: The workflow could not update the item, possibly because one or more columns for the item require a different type of information.

Behaviour option is first response applies and in item permission: when the task is complete i am giving set permission to approve.

Flexi task configuration:    when the status is approved it will go to next stage and i am using set field value to change the status.

and in nintex form: i am using label field for status and configuring {item property:status} and in sharepoint list status column is single line of text.

No i have not enabled create individual tasks.

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Automation Master
Automation Master

Re: The workflow could not update the item, possibly because one or more columns for the item require a different type of information.

if you haven't enabled individual tasks, the task shouldn't be deleted on its own in any.

it could be cleaned by an automatic cleaning job, if completed. the job clean completed task by default after 60 days.

any chance your admin configured the job to clean after 1 day (eg. if it is a test system)?

have you checked whether task hasn't been responded by someone else? what's the value of 'Status' field?

if neither of above is the case, there must be running or happening  something very specific/custom in your environment that either deletes task items or revoke permissions from them.

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harini
Nintex Newbie

Re: The workflow could not update the item, possibly because one or more columns for the item require a different type of information.

I have 6 approvals in the workflow, one the status is approved it will go for another stage like this, 

once all the approval is completed it will change the status to complete. after complete i am adding set item permission and making group permission to read only. is this causing problem??

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Automation Master
Automation Master

Re: The workflow could not update the item, possibly because one or more columns for the item require a different type of information.

It's still not clear to me in what step/stage your workflow errors out. is it after single approvals or after final stage?

you may try to run your workflow with all the permissions changes disabled, both with standalone actions and within flexible task.

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harini
Nintex Newbie

Re: The workflow could not update the item, possibly because one or more columns for the item require a different type of information.

suppose i am in 4th level approval and i will not approve today, tomorrow if i try to approve it will give error on that particular flow. error occurs only when there is a delay in approving/rejecting.

if i approve all the flows today itself then it works smoothly.

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Automation Master
Automation Master

Re: The workflow could not update the item, possibly because one or more columns for the item require a different type of information.

then I don't see anything from standard functionality/feature what would cause that. it has to be something custom/specific to your environment.

try all the things I suggested down the thread.

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