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shanthisri
Nintex Newbie

Task is not moving to next stage

Hi Emily,

  I have a state machine workflow where

1. state1 has a flexi task and state2 has wait for item update.

2. Initially, it will enter to state1 and based on the task outcome selected it will go to state 2.

3. In state2, it was waiting for a column to get updated and once the field is updated it again goes back to state1.

4. At that time, when the user acts on the task it stucks in pending state for long period of time.

Can anyone please help me to resolve this issue. Any alternate solution is there other than wait for item update because if i disable that particular control it is working fine.

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4 Replies
Automation Master
Automation Master

Re: Task is not moving to next stage

Can you show us a screenshot please?  Have you have used the change state where required to end the state machine?

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Automation Master
Automation Master

Re: Task is not moving to next stage

Hi ‌ - we haven't heard from you for a while! Are you still looking for an answer to your question? If not, could you share your solution with us?

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shanthisrithara
Nintex Newbie

Re: Task is not moving to next stage

Hi Rhia, we have changed the method to implement but still the solution for the above raised issue is not found.

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Automation Master
Automation Master

Re: Task is not moving to next stage

Hi shanthi sritharan - if you can provide a screenshot, we may be able to help out. Words don't always provide the full picture! 

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