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jdandersonct
Nintex Newbie

Stop workflow from sending redundant notifications

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We have a simple workflow that sends a notification when the Status is changed to System Test. That works great. The problem is that when any other changes to that list item are saved, the workflow sends the System Test notification again. The notification only needs to be sent when the status is changed to System Test, not when it is already System Test. Ideas? Thanks.

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Automation Master
Automation Master

Re: Stop workflow from sending redundant notifications

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Hi,

could you add an additional field where you can keep track if the notification has already been sent or not?

Then in your workflow you could check that field and, if the notification has to be sent, after that you could update the field.

Giacomo

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mapeacock
Nintex Newbie

Re: Stop workflow from sending redundant notifications

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Hi,

In your Workflow settings, under conditional start for modified items, enter two conditions. One being that the Status is equal to "System Test" and the second being that the Status (previous value) is not equal to System Test. That should only trigger a start on the workflow when the value is first set and not for subsequent item updates.

Cheers,

Mark

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jdandersonct
Nintex Newbie

Re: Stop workflow from sending redundant notifications

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Thanks, Mark. Rookie mistake on my part.

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