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Workflow Hero

Send Notification to an email address

I have a workflow that is sending an email to a specific department depending on the request option.  There are two notifications, one of them works using the department's email and the other one fails.  Any ideas on why that is?

Thanks

Kim

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Workflow Hero

Re: Send Notification to an email address

are they shared mailboxes?

we have had issues where exchange have to explicitly allow shared mailboxes to receive mail from workflow - could that be it?

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Workflow Hero

Re: Send Notification to an email address

I'll have to check the one in particular that is having problems against the others that are not.  It's weird, because it had been working.

UPDATE:  I checked and both emails, the one that works and the one that doesn't have the same settings in Exchange.

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