Flexi Task is Not Completing

  • 2 February 2017
  • 3 replies
  • 10 views

Badge +7

I have an issue with two workflows that have Flexi Task being assigned to the approvers. However, after they make their decisions the Flexi Task is not completing. I have confirmed they are completing the task. However, it is not continuing the workflow and if you look at the task status it says either "pending" or "in-process". There is nothing custom about the Task Form other than the header image is changed, and the columns are re-arranged. Anyone else have this issue? One of the two workflows worked before, the other is new. Any suggestions help!


3 replies

Userlevel 6
Badge +15

Hi Cody Jones‌:

Would  you mind posting a screenshot of your workflow, just in case there's something we can see? Probably not, but, worth a peek, right?

This might be related to your problem...  

Cheers,

Rhia

Userlevel 5
Badge +14

make sure button action that confirms task form is set to 'Save & submit'

Badge +10

I have the same issue - unfortunately not always. :(

In 90% everything works fine, whereas sometimes the task is not completed:

85iB92779131581A356.png

 

 

If I look into the form I can see that the task has been answered (Entscheidung = decision):

86iD5BFF3C7ABC67174.png

In most cases everything is fine (same user, same task (of course on another item), same outcome choosen):

87i595426933AAD8789.png

Form:

88iF7CEABEB2899A971.png

 

I am really clueless, especially because in most cases it runs without any problems.

Maybe someone of you has experienced something similar?!

 

Cheers

mai-kel

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