Hi. First time poster here!
I'm working on a project where an admin using a process instance list would redirect a process instance from a role to a specific user in the role. I'm using the K2Underground "Worklist Service Broker" that has the features of both "Redirect Worklist Item" and "Redirect Managed User Worklist Item". I've used both.
The issues are:
1) the admin who is doing it can't assign to him/herself if he/she is in the role.
2)[More important] Once assigned(to someone other than the admin), it won't be in the admin's worklist items assigned to them(which is good), but it will stay in everyone else's list. It should only be in the person it was assigned.
Here's an example:
The process instance is assigned to K2 Role "ABC".
ABC has users: UserA, UserB, UserC, UserD.
The admin happens to be UserA.
When admin(UserA) redirects the process instance to UserC, this is the outcome:
Not in UserA's worklist items.
Still in UserB,UserC,and UserD's worklist items.
What should happen: Only in UserC's worklist items.
Please help!