My Worklist is empty for some users

  • 11 June 2014
  • 1 reply
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Hi all!

 

I have K2 4.6.6 and I am getting this error where some users can't find any items in thier K2 My WorkList webpart, whereas they can find thier items if they access the K2 host dashboard directly.

 

I suspected initially is a Kerberous issue. But if Kerberous, it wouldnt be only for some users, right?

 

Any feedback is highly appreciated.

 

Hussain


1 reply

Badge +6

Hi Husssayed,


 


The issue you are experiancing could be a Kerberos issue but i would need to look at the HostServerlog to check if any errors are there. Please would you attach the latest HostServer log file to the ticket?


 


It can be found in C:Program Files (x86)K2 blackpearlHost ServerBin.


 


Many Thanks,


 


Yannick

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